IT Infrastructure Outsourced Support
CONLOG
About CONLOG
Conlog is a global leader in smart metering solutions and prepayment technology, specializing in energy management for utilities, municipalities, and businesses.
The Brief
Conlog sought Excite Panacea’s expertise as an integrated managed service provider to address IT inefficiencies, high operational costs, system downtime, and limited scalability. They required a cost-effective, high-availability solution to enhance performance, security, and service delivery.
The Solution
Excite Panacea provided a fully managed, scalable IT infrastructure, including 24/7 monitoring, automated issue resolution, cloud optimization, cybersecurity enhancements, and cost-efficient support. This ensured 99.9% uptime, reduced operational costs, improved efficiency, and seamless scalability for Conlog.
The Outcome
• Operational Cost Reduction – Achieved up to 30% savings on IT infrastructure, support, and maintenance costs.
• Increased System Uptime – Ensured 99.9% availability with proactive monitoring, automated issue resolution, and robust disaster recovery solutions
• Enhanced Service Efficiency – Improved workflow automation and incident resolution speed by 40%, reducing downtime and service disruptions.
• Performance Optimization – Support 2x workload capacity without additional investment in hardware or IT personnel.
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Excite Panacea is a premier technology service provider. Our depth of experience, expertise, and attention to detail result in successful projects and contribute to Excite's status as the preferred technology partner in the region.
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